11 months ago
Are you anxious to join a luxury hotel group with a very simple philosophy? Do you want to work for the premier luxury hotel in Miami? Then consider working for Mandarin Oriental, Miami!
Our property in Miami is one of twenty-two luxury hotels located worldwide in areas such as Asia, North America and Europe. Mandarin Oriental Hotel group is a unique collection of hotels which redefine luxury by delighting our guests with unparalleled experiences. Our guests enjoy a true sense of place in each location while receiving superlative service in keeping with our oriental heritage.
We are looking for a Reservations Consultant for our Reservations Department. Incumbent should have a minimum of 1 year guest or customer service experience, preferably in a luxury hotel. Responsibilities include but not limited to, answering incoming guest calls; assisting Reservations Manager; and handling guest reservations. Candidate must have excellent communication skills, telephone etiquette, and computer skills, including Word and Excel. Experience or knowledge in a hotel PMS system is favorable (with preference to Springer-Miller Systems experience). Bilingual preferred. A flexible schedule is required, including weekends and holidays. This is a full-time position only.
Reference # 49219
Posted: Sep 29, 2016
Location(s) Mandarin Oriental, Miami, Florida, U.S.A.
Department Reservations - Rooms
Work Availability Full-time
Job Type Non-Management (Entry)