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3 months ago
As a member of the IT Operations Team, the Part-Time Data Center Operator will monitor all scheduled jobs required by the different areas of IT. In this role you'll monitor all data center environmental systems manually and by also using the Building Management System and UPS Battery Monitoring System. You will also report any environmental related issues that might cause disruption to the operations of the data centers to the Director of IT Operations & Technical Services as well as IT Operations senior analyst staff.

Among other duties, the Part-Time Data Center Operator will:

• Report any hardware and software related issues to the appropriate IT staff and if necessary contact the appropriate vendor
• Provide phone support for user help calls and document each call in the Service Desk System (ServiceNow)
• Keep IT Management informed about any service or application issues that might affect the operations of the business

Hours:
4pm-12am Saturday & Sunday
This role requires flexibility to work holidays and overtime (Monday-Friday from 12am-8am) as needed

The most successful candidates demonstrate excellent trouble-shooting and problem solving skills.

Qualifications:
• High School Diploma or equivalent, and is currently working on obtaining a College Degree
• Polished written/verbal communication and interpersonal skills
• Demonstrated interest in continual professional development
• Strong written & verbal communication skills with full command of the English language
• Solid knowledge of technology
• Basic working knowledge of Microsoft Word, Excel and similar standard business software
• Detail oriented
• Ability to multi-task, establish priorities and organize efficiently

Location: US:NY:White Plains

Loews Corporation is an equal opportunity employer, committed to a diverse work culture. M/F/D/V

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