about 1 year ago
Requisition Number 16-1946
Post Date 11/8/2016
Title Resorts - Barista - Christmas Mountain Village
Position Type Part Time
Work Hours RESORTS Resort Operating Hours
City Wisconsin Dells
The purpose of the Retail Market Service Associate is to ensure a pleasant dining or shopping experience for the Guest/Owner to ensure their 100% satisfaction and ensure the Retail Areas & The Market within Mulligan's restaurant are stocked with all items necessary.
* Responsible for taking and placing all orders promptly and correctly, serving food and beverage promptly and correctly and ensuring the Guest/Owner check is accurate and legible.
* Responsible to be familiar with menu items, daily specials and featured specials.
* Individual follows all SOP’s for register operations, knows check policies, coupons, discounts and close out procedures.
* Reciting daily specials, knowledge of menu items and follow liquor and food controls.
* Ensure the Gift Shop and The Market areas are clean and organized at all times.
* Maintain eye contact and be sincerely friendly, thank the Guest/Owner for dining with us and invite them to return for a future visit.
* Always wearing the proper uniform, thanking Guest/Owners for allowing us to serve them and working as a team player for the betterment of the entire operation.
* Stocks all Market items and assists with maintaining proper inventory levels.
* Follow the daily check list and completes all duties assigned to the position 100% of the time.
* High School Diploma or GED Equivalent
* 1 year of server/retail experience is a plus
* Must have excellent interpersonal skills when dealing with guests, associates, and the general public. Must have knowledge of the local areas attractions and entertainment. Must be able to learn and adapt to a fast paced environment. Must be able to interact with a wide range of people at all times
* Must have strong positive, upbeat communication skills needed for this job function, be able to work independently, be able to wok in a fast pace environment, be extremely customer service orientated and have multi-tasking skills.