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Job Mortgage - Mortgage Collector


Bluegreen Vacations
Salary: Competitive
Location: Florida
Job type: Any
Category: Accounts and Administration
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Requisition Number 16-2180
Post Date 11/28/2016
Title Mortgage - Mortgage Collector
Position Type Full Time
Work Hours GENERAL - Mon & Tues: 10:30am - 7:30pm and Wed - Fri: 8:00am - 5:00pm
City Boca Raton
State Fl
Description The Mortgage Loan Counselor (collector) is responsible for bringing accounts current, reducing department delinquency, and reducing defaults.
Responsibilities:
* Responsible for making outbound and taking inbound telephone calls on all delinquent owners within their respective queues
* Responsible for collecting delinquent loan payments on the Vacation Club, Sampler and Fee Based Service portfolios
* Provide excellent customer service to our owners and assist with delinquent Maintenance Fees, reservations and other owner issues as needed
* Responsible for keeping delinquency and defaults low in order to avoid setting off triggers established by investors/lenders that may have a negative financial impact on the company
* Responsible for collecting on delinquent loans 30-59 days past due
* Maintain accurate banking and customer information in LSAMS, Western Union and within other departments in the company.
* Perform other assigned tasks and duties necessary to support the department needs
* They must have a working knowledge of the Fair Debt Collection Practices Act
* Must be detail oriented, have strong communication skills and work independently toward assigned goals
* They are obligated to work either one extra night shift or one Saturday per month as determined by the Collection Manager
Requirements * Must have a HS Diploma or equivalent (G.E.D.)
* Must have at least one year of collections experience
* Working knowledge of the Fair Debt Collection Practices Act preferred but not required
* Good computer skills with working knowledge of Microsoft Word, Excel and Outlook
* Strong organizational skills, excellent oral and written communication skills
* Detail oriented with strong analytical and problem solving skills
* Ability to multi-task and communicate professionally with team members
We are an equal opportunity employer and drug-free workplace. If offered employment, applicant must be willing to submit to a background check/drug test.
Requisition Number 16-2180
Post Date 11/28/2016
Title Mortgage - Mortgage Collector
Position Type Full Time
Work Hours GENERAL - Mon & Tues: 10:30am - 7:30pm and Wed - Fri: 8:00am - 5:00pm
City Boca Raton
State Fl
Description The Mortgage Loan Counselor (collector) is responsible for bringing accounts current, reducing department delinquency, and reducing defaults.
Responsibilities:
* Responsible for making outbound and taking inbound telephone calls on all delinquent owners within their respective queues
* Responsible for collecting delinquent loan payments on the Vacation Club, Sampler and Fee Based Service portfolios
* Provide excellent customer service to our owners and assist with delinquent Maintenance Fees, reservations and other owner issues as needed
* Responsible for keeping delinquency and defaults low in order to avoid setting off triggers established by investors/lenders that may have a negative financial impact on the company
* Responsible for collecting on delinquent loans 30-59 days past due
* Maintain accurate banking and customer information in LSAMS, Western Union and within other departments in the company.
* Perform other assigned tasks and duties necessary to support the department needs
* They must have a working knowledge of the Fair Debt Collection Practices Act
* Must be detail oriented, have strong communication skills and work independently toward assigned goals
* They are obligated to work either one extra night shift or one Saturday per month as determined by the Collection Manager
Requirements * Must have a HS Diploma or equivalent (G.E.D.)
* Must have at least one year of collections experience
* Working knowledge of the Fair Debt Collection Practices Act preferred but not required
* Good computer skills with working knowledge of Microsoft Word, Excel and Outlook
* Strong organizational skills, excellent oral and written communication skills
* Detail oriented with strong analytical and problem solving skills
* Ability to multi-task and communicate professionally with team members
We are an equal opportunity employer and drug-free workplace. If offered employment, applicant must be willing to submit to a background check/drug test.

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