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about 1 year ago
Salary band: Competitive
Salary: Competitive
Location: Florida, United States, Miami
Job type: Any
Category: Concierge
Are you anxious to join a luxury hotel group with a very simple philosophy? Do you want to work for the premier luxury hotel in Miami? Then consider working for Mandarin Oriental, Miami! Our property in Miami is one of twenty-two luxury hotels located worldwide in areas such as Asia, North America and Europe. Mandarin Oriental Hotel group is a unique collection of hotels which redefine luxury by delighting our guests with unparalleled experiences. Our guests enjoy a true sense of place in each location while receiving superlative service in keeping with our oriental heritage.

We are looking for a Guest Relations Coordinator, with a minimum of 1-2 years’ experience in a luxury hotel. Primary responsibilities include greeting guests and assisting with guest requests; maintaining guest database and guest profiles; assisting in the guest amenities program; and supporting the Guest Relations Manager and Supervisor. Incumbent should have excellent written and verbal communication skills, with the ability to multi-task. A strong working knowledge of MS Office products, SMS, and HOTSos is preferable. At least 1 year of Front Office experience is preferred. A flexible schedule is required, including weekends, holidays, and evenings. This is a full-time position only.

Job Details

Reference # 41104
Posted: Jul 15, 2015
Location(s) Mandarin Oriental, Miami, Florida, U.S.A.
Department Rooms
Work Availability Full-time
Job Type Non-Management (Entry)

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