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about 1 year ago
Salary band: Competitive
Salary: Competitive
Location: Florida, United States
Job type: Any
Category: Waiting Staff
To ensure proper training and supervision of all associates, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.


* Have full knowledge of all menus and beverage menus
* Have full knowledge of responsible alcohol service
* Proper setup and breakdown of area and service station
* Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone
* Provide cocktail service throughout Seaglass
* Multi-task several guests and duties at once, maintaining the highest levels of service
* Take food and beverage orders from guests
* Enter in orders to the computer ensuring accuracy and timeliness
* Manage walk-up and seated guests appropriately
* Prepare beverages for servers from printed tickets
* Follow service standards and best practices at all times
* Demonstrate excellent teamwork with internal associates

* Responsible for assigned shift, assisting in overall management
* Demonstrate excellent teamwork with associates
* Must have excellent math skills
* Demonstrate full working knowledge of POS system
* Maintain a clean and safe work environment
* Be pleasant, smile, and greet all guests, using guest names when obtained
* Assist in overall supervision of the department
* Check staff punctuality
* Must have sense of urgency throughout entire shift
* Handle guest comments and complaints
* Stay on the floor during operating hours
* Communicate with guests and receive feedback
* Observe, teach, and correct associates' service
* Maintain condition of Seaglass
* Assist manager with schedule, forecast, payroll, email, Kronos, Medallia, MOS
* Perform any other duties assigned by Management/Chef


* Prevous Supervisor experience preferred
* Must have bartending experience
* Must be knowledgeabl of wines, beer and liquor
* Must have state issued Manager/Supervisor's Food Handler's Certification
* TIPs Certification
* Able to stand for extended periods of time
* Able to work long hours/shifts
* Able to read and write English proficiently
* Able to lift and carry 20 pounds routinely, and up to 50 pounds occasionally
* Able to walk, sit, stand, squat, reach, and lean in the course of daily business
* Able to carry and balance oval and cocktail trays
* Able to push purchasing carts for a distance.

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