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about 1 year ago
Salary band: Competitive
Salary: Competitive
Location: Nevada, United States, Las Vegas
Job type: Any
Category: Restaurant Manager
Mandarin Oriental Hotel, Las Vegas is a sophisticated luxury hotel and residences prominently located at the entrance of CityCenter, a magnificent urban resort destination at the heart of the Las Vegas Strip. Awarded the esteemed AAA Five Diamond Award rating and the coveted Forbes Five-Star award for our Spa, we offer fine-dining, a relaxing Spa, spectacular accommodations and legendary service of the world-renowned hotel group.

* Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring guest satisfaction and the achievement of our Mission Statement
* Provide excellent service at all times to all of our guests
* Assist guest courteously and efficiently
* Managing day to day operations
* Supervise the maintenance and cleanliness of the restaurant at all times
* Excellent knowledge of food and beverage, including being able to service and sell the product
* To manage proper staffing level
* To manage proper supplies level
* Assist manager with scheduling, recruitment and interviewing for new colleagues.
* Assist manager with colleagues training and development
* Attend weekly Food & Beverage meeting
* Assist manager with monthly departmental meeting
* Assist manager with conducting of daily communication meeting with staff prior to shift
* To visit all of our guest tables during or after their visit, to ensure satisfaction
* To manage, coach, and counsel colleagues, including disciplinary procedures.
* Uphold and enforce all hotel policies and procedures as stated in hotel colleague handbook
* Attend weekly and monthly Food & Beverage meeting
* Communicate all group information/changes to existing information to appropriate hotel colleagues in an accurate and timely manner
* Entertain clients, as appropriate
* Lead daily departmental meeting
* Has strong sense of responsibility for financial goals set forth by the company
* Be responsible for guest and colleague satisfaction scores

Required Skills & Experience:


* Minimum of 3 years experience in a similar position, preferable in luxury hotel/restaurant environment
* Bachelor's degree in hospitality or other related field
* Reading, writing and oral proficiency in the English language
* Highly self motivated and able to motivate others
* Work in a safe, prudent and organized manner
* Have an in-depth knowledge of food and its preparation
* Have an in-depth knowledge of wine
* Be able to relate to all levels of guest and management
* Have the ability to handle multiple tasks at one time
* Must have excellent attention to details, and extensive service knowledge


* Multi-lingual
* Prior experience in a renovation or pre-opening environment
* TIPS certification requested

Each of the items listed is considered an essential function of the position. However, the duties, responsibilities and requirements presented in this job description are intended to be broad based and high level and should not be construed as an exhaustive list of all roles or responsibilities for the position. The Company reserves the right to alter the duties and responsibilities of the position.

Job Details

Reference # 48423
Posted: Dec 20, 2016
Location(s) Mandarin Oriental, Las Vegas, Nevada, U.S.A.
Department Restaurant Outlet
Work Availability Full-time
Job Type Management

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